Welcome to Well Vape AE! By using our website, https://wellvap.ae, and purchasing vape products from us, you agree to the terms and conditions set by Well Vape AE. Please read these terms carefully to understand your rights and obligations when using our services.
1. Legal Compliance
- Well Vape Sale of Smoking Equipment LLC is legally licensed to sell vape products and related accessories in the UAE.
- All users must comply with UAE laws regarding the purchase and use of vaping products. It is illegal to purchase or use these products if you are under 21 years old.
2. Age Restriction
- You must be at least 21 years old to purchase products from Well Vape AE. By placing an order, you confirm that you meet this legal age requirement.
- We reserve the right to request proof of age at any time and may cancel any order if we suspect that the buyer does not meet the legal age requirement.
3. Product Usage
- Our products are intended for personal use only and may not be resold or distributed without a valid license, as required by UAE law.
- Vape products contain nicotine, which is a highly addictive substance. By purchasing and using these products, you acknowledge and understand the associated risks.
4. Account Creation
- Users can create an account on https://wellvap.ae for faster checkouts and to manage their order history.
- All information provided must be accurate and current. Users are responsible for the security of their account credentials.
5. Content Uploads
- Users are not permitted to upload or create content (such as text, images, or videos) on https://wellvap.ae.
- Any unauthorized content will be removed, and accounts violating this rule may be subject to restrictions or termination.
6. Purchasing Products
- You can browse and purchase vape products and related accessories from our website.
- All prices are listed in AED and may change without prior notice. Product availability may vary, and we reserve the right to limit quantities or discontinue products.
7. Payment Methods
- We accept a variety of payment methods, including credit cards, debit cards, Google Pay, Apple Pay, payment link, and cash on delivery.
- Please ensure the accuracy of your address and order details; incomplete orders or incorrect addresses may not be fulfilled.
8. Delivery Policy
- We offer same-day delivery within Dubai, Ajman, and Sharjah (2–3 hours) and next-day delivery to other cities in the UAE.
- Delivery times may vary based on your location and product availability.
9. Refund and Returns Policy
- Please see our Refund and Returns Policy for detailed information on returning products and requesting refunds.
- Due to the nature of vape products, we only accept returns of unused and unopened items.
10. Health and Safety Disclaimer
- Vape products contain nicotine, which is a highly addictive substance. Our products should not be used by individuals with health conditions, pregnant women, or anyone under the legal smoking age.
- By using our products, you assume full responsibility, and Well Vape AE is not liable for any health-related issues that may arise.
11. Prohibited Uses
- You may not use https://wellvap.ae for illegal activities or in violation of UAE laws.
- Any attempt to interfere with our website’s security or functionality will result in immediate legal action.
12. Limitation of Liability
- We make every effort to ensure the accuracy of product information, including descriptions and prices, but we cannot guarantee it.
- We are not liable for any injuries, damages, or health complications that may arise from the use of our products.
13. Changes to Terms
We reserve the right to modify these terms at any time without prior notice. By continuing to use our website, you agree to the updated terms.
14. Contact Us
If you have any questions or concerns about these terms, please contact our customer support team at support@wellvap.ae or WhatsApp.